David Herrold

Design intuition and serendipity

Posted by Dave | Filed under Design, Google, Web design

Douglas Bowman, the visual design lead at Google, recently left his post to pursue greener pastures. In a farewell blog post, he cited a profound reason for leaving (emphasis mine). You can read the entire post here.

Yes, it’s true that a team at Google couldn’t decide between two blues, so they’re testing 41 shades between each blue to see which one performs better. I had a recent debate over whether a border should be 3, 4 or 5 pixels wide, and was asked to prove my case. I can’t operate in an environment like that. I’ve grown tired of debating such minuscule design decisions. There are more exciting design problems in this world to tackle.

From an engineering perspective, testing multiple colors, recording outcomes and making sound empirical judgments makes all the sense in the world.  If this is done correctly, eventually you will end up with the most effective design implemented.

However, from a design perspective, this tactic may be lacking some things the design world relies upon on a regular basis.

Intuition

Like master mechanics who are able to diagnose many car problems by simply listening to the engine, seasoned designers can solve web design problems in a similar fashion.  They can look at an obstacle or task and solve it almost instinctively.

They could, of course, perform user experience testing to dissect the problem and solve it in a very methodical way.  However, accumulated years of design experience give them an almost intuitive knowledge to see the most effective solution without much testing at all.

Serendipity

These are the beautiful accidents that designers stumble upon when looking for something else.  They may be attempting to solve a complicated navigation issue and stumble upon a great idea for handling web forms.

The world of technology and invention is rife with happy accidents that have created new products or changed humanity in some significant way.  A vital part of the creative process is lost when designers are forced to operate in a rigid environment that relies heavily upon empirical engineering data.

Could these happy accidents still occur in an environment like this?  Probably…

However, I think it is much less likely to happen.  And when it does happen, it is more likely to be ignored because the idea has not gone through the rigors of testing yet.  Or perhaps the idea was so different it didn’t get the consideration it deserves.

Google was built by engineers and has become the largest property on the internet due to the policies and guidance from these early engineers.  It would be silly to say their method of design doesn’t work.  However, this environment might not work for everyone…especially creative people who need to challenge themselves with big ideas and sweeping changes.

So, designers, what do you think?

Tags: Design, Google, intuition, serendipity, user experience, user testing, Web design

Photoshop toolbar evolution

Posted by Dave | Filed under Design, Software, Usability

This is an eye-opening example of how software can become bloated over time.  These images represent around 10 years of Adobe software development.  It’s ironic to me that the earlier toolbars appear more user-friendly than the new ones.  I suspect the UI & UX gurus at Adobe made a conscious effort to simplify the CS3 toolbar (bottom one) and stop the madness.

Which toolbar would you rather use?

(Image credit – http://dezignus.com)

Tags: Design, feature creep, photoshop, software bloat, UI, Usability, user experience, user interface, ux

Micro-connections and the speed of news

Posted by Dave | Filed under Communication, Design, Social Networking, Technology

I think we’ve forgotten something recently.  I think we’ve forgotten how easily social networks allow us to connect with unbelievable speed and accuracy.

There was a time when connecting with old high school or college friends meant contacting your reunion coordinator.  Sending emails.  Phone calls.  Snail mail.  Or worse yet, actually attending a reunion (I’m joking…sort of).

Now, we are able to locate old friends with Facebook accounts in 5 minutes during a coffee break.  One friend leads you another – and down the rabbit hole you go to find dozens more by accident.

Well, not really by accident.  It seems like synchronicity when you stumble upon a friend through another friend’s Facebook account, but it’s not luck at all. It’s good design.

A new speed

So what if we could take this speed to the next level?  What if we could temporarily connect with individuals involved in specific events while they are actually happening?

Yes, we have the ability to peer into blogs, Twitter streams, Brightkite check-ins, Flickr photostreams, etc.  But there isn’t a mechanism to allow us to connect with hundreds or thousands of people at once.

I am talking about something like the Emergency Broadcast System, but using a temporary two-way communication instead of a one-way communication.  Since it would operate over the internet (and not the airwaves) targeting could incorporate very detailed geographic information.  It would need to operate across multiple social networks to incorporate as many users as possible.

Is this a crazy idea?  Probably.  Ok, absolutley,  but think of the amazing life-saving information it could facilitate.  Think of it as crowd-casting at the microscopic level with with gateways to networks opening and closing when needed.

What do you think?

(The photo above is race car driver Bob Burman, from the Library of Congress.  He drove in the inaugural Indianapolis 500 in 1911.)

Tags: Communication, crowd casting, crowd sourcing, emergency broadcast system, news, social networks

LinkedIn’s launches application platform

Posted by Dave | Filed under Communication, Design, Development, Productivity, Social Networking, Software

LinkedIn has launched its application platform to function much like Facebook, but for professionals. But unlike Facebook, the a LinkedIn application will be required go pass an approval process to be included on the platform. Users will also be limited to a maximum of 15 applications on their profiles.

According to TechCrunch:

“Beyond the quality assurance process, LinkedIn is also limiting the flexibility apps will have when it comes to monetization. Apps won’t be allowed to use third party ad networks – instead, they’ll have to work with LinkedIn’s ad system. For now applications will only have access to LinkedIn’s current ad inventory, which could make targeting ads less effective (though it sounds like there will be more options for targeted ads in the future).”

I’ve always thought the elevator pitch for LinkedIn was “a Facebook for work.” This solidifies the metaphor. I wonder how many newspapers would be interested in creating LinkedIn widgets?

Wanna place bets on how soon the Wall Street Journal launches a LinkedIn application? Or Monster.com? BaseCamp? I’m guessing pretty soon.

I’ve already installed a Slideshare.net application showing my most recent mobile presentation. The Slideshare application is a pretty simple one, but cleanly designed.

You can see it here on my profile.

Current available applications (at the time of this post) are: Slideshare, Box.net, Google presentations, Amazon reading list, Wordpress, Blog Link, Company Buzz, My Travel and Huddle Workspaces.

The applications FAQ can be found here.

What applications do you think would make the biggest impact on LinkedIn’s platform?

Tags: applications, linkedin, slideshare, Social Networking

Maker Faire Austin 2008

Posted by Dave | Filed under Design, Personal, Technology

We had a great time in Austin, TX over the weekend at the Maker Faire. I took the video above at the Robogames in the indoor arena of Maker Faire.

I posted a few photos and videos on my Flickr account if you’re interested in seeing a little more.

Enjoy.

Tags: art, austin, Design, maker faire, maker faire austin 2008, Technology, weird

Maker Faire 2008, Austin, TX

Posted by Dave | Filed under Design, Science, Technology

It’s that time of year again: Maker Faire Oct 18 & 19 in Austin, TX!

Steve, John, Justine and I went to Maker Faire 2007 in Austin and had so much fun, we decided to go again this year.

Maker Faire is a two-day, family-friendly event that celebrates the Do-It-Yourself (DIY) mindset. It’s for creative, resourceful people of all ages and backgrounds who like to tinker and love to make things. So much to see, you will need 2 days to see it all!

Here are the details if you’re interested in going.:

• Online tickets – discount pricing available through 10/3/2008. Online ticket purchases from 10/4/2008 – 10/16/2008 will be full price and tickets will be picked up onsite at will call
• Local tickets – discount pricing available through close of business day on 10/17/2008 at:
  • Austin Children’s Museum – 201 Colorado Street, Austin 512.472.2499
    Open: Tuesday – Saturday: 10am-5pm
    Community Night Wednesdays: 5-8pm
    Sunday: Noon-5pm
  • Whole Foods – 525 N. Lamar, Austin, 512.476.1206
    Open: 8:00 a.m. to 10:00 p.m. seven days a week
• Onsite Ticket Pricing
  • Adult – $25.00
  • Student (13-21, or with student photo ID) – $15.00
  • Youth (4-12) – $10.00
  • Children 3 and under are free

Let me know if you’re going.  Maybe we can meet for lunch or at the very least, fire rockets at each other.

Tags: austin, craft, diy, make, make magazine, maker faire, texas

Android has its own font called Droid

Posted by Dave | Filed under Design, Mobile

The Android mobile platform has it’s own font.  According to a recent Forbes article:

The font, dubbed Droid, is the product of a two-year collaboration between the Mountain View, Calif.-based Internet giant and Ascender, a digital typeface company based in Elk Grove Village, Ill. Ascender, which has created fonts for Microsoft, Motorola and others, nabbed the Android assignment because its workers knew people on Android’s design and development teams, says Bill Davis, Ascender’s vice president of business development.

You can download the font here.

I think they did a nice job on the font overall.  There are a couple different versions including serif and monospace as well.  You can see them all here.

(via ComputerLove)

Tags: android, font

BarCampHouston3 recap

Posted by Dave | Filed under Design, Development, Marketing, Mobile, Networking, Social Networking, Software, Technology

Photo - Best name tag I saw at BarCampHouston.

Justine and I attended BarCamp Houston at the Houston Technology Center yesterday and had a great time. A big thanks to all the organizers (Marc Nathan, Kelsey Ruger, Josh Tabin, Scott Stolz). You guys made the event a smashing success for everyone. And thanks to all the sponsors for helping to make BarCamp Houston possible.

For those who don’t know what BarCamp is, here is a brief explanation:

BarCamp is an international network of user generated conferences — open, participatory workshop-events, whose content is provided by participants — often focusing on early-stage web applications, and related open source technologies, social protocols, and open data formats. – Wikipedia

This can be simplified to “day camp for nerds.”

I watched some great presentations and participated in some interesting discussions throughout the day. BarCamps are only as great as their participants, and we had some great participants this year.

Ed Schipul’s presentation on PR and social media was sharp. His creative use of a green laser pointer kept the crowd in line (as much as possible) as he explained how to “put the relations back in public relations” using social media. It’s a pleasure to watch a pro on stage engage the audience as well as Ed does.

Josh Tabin spoke about how start-up funding works. I found his discussion about the ins and outs of financing to be pretty enlightening. I left the discussion knowing a lot more about how start-ups make that initial leap into businesses.

Tracy and Imelda whipped up an impromptu discussion on digital photography and social media. I’m pretty sure there should have been a cover charge for the room and IDs checked at the door. Tracy had the room in stitches for a solid 30 minutes, while feeding them great advice for managing their photos in Flickr.

Katherine Druckman also jumped into the mix with an impromptu presentation about Drupal, the open source content management system. The crowd had lots of questions and she fielded them like a pro.

Wynn Netherland and Jim Mulholland from Squeejee.com gave a great presentation on virtual collaboration tools. I’ve gotten used to keeping much of my work “in the cloud” and Wynn and Jim did a nice job of rounding up the most useful tools for working with teams spread across the globe (they even did their presentation live on Google Docs. Cool.)

Here’s a photo of the schedule board in the lobby. A little something for everyone.

My own presentation about mobile web design & SMS went pretty well (at least I think so…it’s hard to gauge while standing behind a podium). I used a live SMS poll to determine how the crowd used their phones the most (talking, email, text messaging or mobile internet). Email and WAP came out on top, which isn’t surprising given the technologically savvy crowd at BarCampHouston. (Screenshot of the BarCampHouston3 mobile poll results.) I also posted some photos on Flickr yesterday.

(Update: I just found out my presentation deck was featured on the homepage of Slideshare today! Woot! Here’s the screenshot.)

Have a great Sunday, everyone!

P.S. – Bill Shirley posted a nice BarCampHouston update, too. Check it out.

P.P.S – Steve Evatt also recapped BarCamp Houston and took some cool photos as well.

Tags: barcamp, barcamphouston3, conference, houston, Technology

A List Apart industry survey

Posted by Dave | Filed under Design, Development, Software, Technology, Usability, Web design, Writing

A List Apart is posting their second annual survey for “people who make websites.”  The results from last year were very interesting.  If you are somehow involved in designing, developing, writing, producing, or managing websites, I encourage you to participate in this anonymous survey to help better understand the industry.

A List Apart article explaining the survey.
Link to the 2008 survey.
Results of the 2007 survey.

Thanks!

Tags: a list apart, survey, web survey

Premature launches – or bumping into the mousetrap

Posted by Dave | Filed under Design, Development, Web design

Every now and then incomplete web content gets launched completely by accident.  I call this nausea-inducing act “bumping into the mouse trap” because it always takes longer to gingerly reset the trap then it does to trigger it.

Oh, and there is usually a lot of flinching involved.

It usually starts with someone noticing a new design live on the website – weeks before the scheduled launch. This person will usually turn to the person in the cube next to him and says “hey, did we launch early or did someone slip on a banana?”

Within a few seconds you’ll usually see another designer or developer who is clearly turning pale, stand up in his cube and utter a string of expletives.

“Uh, guys.  I think I just [expletive] pushed the [expletive] new redesign live by accident.  How quickly can we [expletive] roll it back?”

The solution could be as simple as replacing the wrong files on the server with recently backed-up versions.  (You *did* make back-ups of your work, right?)  If so, no harm, no foul.

However, the situation always gets more complicated the more pieces you have involved.

For instance, your position becomes much more complex if you happen to use a combination of flat files, databases, content management systems, distribution networks, automated data feeds, vendor APIs and advertising platforms (like we do).  A mistake could interact with any of those things, compounding your problems in a big way.

Fixing these issues becomes much more complicated and usually involves several different people (and skill sets) to fix.

We’ve done our share of “bumping into the mouse trap” with varying degrees of impact.  We usually recover gracefully with little disturbance, but every now and then someone notices just as they did when Twitter bumped into the mousetrap earlier this week.

I’ve always wondered if other companies suffered these same accidents.  With a touch of schadenfreude I was genuinely happy to see Twitter prematurely launch an incomplete redesign earlier this week.

It makes me feel a bit better knowing we’re not the only ones to drop our pants in front of a few million people by accident.

Have you survived any launching blunders like this?  If so, let me know in the comments.

Tags: premature site launch, redesign, twitter